The all-in-one turnover and quality management app built for vacation rental teams. Every guest walks into a flawless property.
29-item checklist by room, photo documentation, guest cleanliness scoring, and a clear status pipeline from start to approval.
Independent quality inspections with percentage scoring, photo evidence, and instant push notifications to your team.
12-step guided checklist with countdown timers, chemical reading validation, visual inspection, and one-tap escalation.
Review cleaning photos, scores, and notes in one place. Approve or flag turnovers with a single tap.
Recurring task schedules with color-coded due-date warnings for hot tub drains, cold plunge refills, and filter flushes.
Every reservation linked to its turnover, QA inspection, and guest feedback with star ratings and booking source.
Have a question, found a bug, or need help getting set up? We're here to help. Reach out and we'll get back to you as soon as possible.
chase@huggaretreats.comWe typically respond within 24 hours.
Last updated: February 2026
GuestsFirst collects the following information to provide the app's functionality:
Your data is used solely to operate the GuestsFirst app for your team. We use it to manage turnovers, inspections, maintenance schedules, and to send push notifications about task status updates. We do not sell, rent, or share your personal information with third parties for marketing purposes.
All data is stored securely using Google Firebase (Firestore and Cloud Storage). Photos are stored in Firebase Cloud Storage. Data is transmitted over encrypted connections (HTTPS/TLS).
GuestsFirst may connect to Hostfully to sync reservation data if configured by your team administrator. No data is shared with other third-party services.
Your data is retained for as long as your team's account is active. If you wish to have your data deleted, contact us at chase@huggaretreats.com.
If you have any questions about this privacy policy, please contact us at chase@huggaretreats.com.